This privacy policy will explain how Factor O Ltd uses the personal data we collect from you when you use our website or set up a business account with us.
Topics
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What type of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Factor O Ltd collects the following data:
- Personal identification information: name; business name; email address; business address; phone number, etc.
How do we collect your data?
Your directly provide Factor O Ltd with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products
- Complete an Account Application form
How will we use your data?
Factor O Ltd collects your data so that we can:
- Process your order, manage your account
- Email you with special offers on products that we think you might like
- Send you Invoices and Statements (electronically or physically)
How do we store your data?
Factor O Ltd securely stores your data at Factor O Ltd, Limberline Road, Hilsea, Portsmouth, PO3 5JF. All electronic records are password protected. All paper documents are held securely, these are only accessed by authorised staff.
Marketing
Factor O Ltd would like to occasionally send you information about our products that we think might be of interest to you.
Unless you specifically advise us that you want to opt out of receiving marketing information, you will be deemed to give your permission for such information.
What are your data protection rights?
Factor O Ltd would like to make sure you are fully aware of all your data protection right. Every use is entitled to the following:
- The right to access – You have a right to request Factor O Ltd for copies of your personal data.
- The right to rectification – You have the right to request that Factor O Ltd correct any information you believe is inaccurate. You also have the right to request Factor O Ltd to complete information you believe is incomplete.
- The right to erasure – you have the right ti request that Factor O Ltd erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to object to Factor O Ltd processing your processing data, under certain circumstances.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@factoro.co.uk
Call us at: 02392 655 611
Or write to us at: Factor O Ltd, Limberline Road, Hilsea, Portsmouth, PO3 5JF
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we collect information from you automatically through cookies or similar technology.
How do we use cookies?
Factor O Ltd uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Factor O Ltd uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include the location you are in. A mix of first-party and third party cookies are used.
How to manage cookies
You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.
Changes to our privacy policy
Factor O Ltd keeps its privacy policy under regular review and places any updates on its webpage. This privacy policy was last updated on 12 August 2019.
How to contact us
If you have any questions about Factor O Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@factoro.co.uk
Call us at: 02392 655 611
Or write to us at: Factor O Ltd, Limberline Road, Hilsea, Portsmouth, PO3 5JF
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Factor O Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office, using the details below:
Phone: 0303 123 1113 or 01625 545 745
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF